UNFOLD · OFFICIAL LEGAL INFORMATION
Privacy Policy
Last updated: July 27, 2026
This document applies to Unfold, the private breakup recovery service available at https://pointweb.online/.
About this policy
This Privacy Policy applies to Unfold, the private breakup recovery service available at https://pointweb.online/.
Information we collect
We collect account details, intake answers, recovery-plan data, conversation text, voice recordings and transcripts, progress check-ins, product events, payment status, and advertising attribution such as UTM parameters, gclid, campaign, keyword, and match type.
Google Sign-In
When you choose Continue with Google, Unfold requests only the openid, email, and profile scopes. We receive your Google account identifier, verified email address, and basic profile name. We use this information only to create or authenticate your Unfold account, maintain account continuity, and protect account access. Unfold does not request access to Gmail, Google Drive, contacts, calendars, or other Google content.
How information is used
We use information to create and maintain your recovery plan, continue your conversation, operate coin balances and payments, send check-ins you consented to receive, protect the service, provide customer support, and measure product and advertising performance.
Service providers and data sharing
Limited data may be processed by providers required to operate Unfold, including Google for authentication, OpenAI for language generation and voice transcription, Stripe for payments, and providers used for hosting, databases, email delivery, security, and analytics. We do not sell personal information or Google user data. Providers receive only the data needed to perform their service.
Voice notes
Voice files are stored privately and served only to the signed-in account. Transcripts are used as conversation context. You can delete conversation history from Settings.
Advertising attribution
Registration and purchase records may be connected to campaign, keyword, search term when available, match type, landing variant, and click identifiers for cohort and ROAS analysis.
Recovery check-ins are sent only when you opt in. Every marketing-style message includes an unsubscribe link. Transactional or security messages may still be sent when needed.
Retention and deletion
Account and conversation information is retained while needed to provide the service and protect the account. You can delete conversation history or your account in Settings. Certain payment, security, and accounting records may be retained where legally required.
Your choices
You can change email preferences, delete conversation history, or delete your account. To request access, correction, or deletion that cannot be completed in Settings, contact support@pointweb.online.
Contact
Privacy questions can be sent to support@pointweb.online.